FAQ - Rewake

How can I have my equipment taken back by Rewake?

It couldn't be simpler: go to the Take back my equipment page and fill in a request form. Provide a detailed description of your equipment and its condition. We'll contact you to assess its value and propose a trade-in solution.

What's the difference between reconditioned and used?

Reconditioned equipment is used equipment that has been refurbished by our technicians. It is carefully tested, cleaned, and repaired if necessary, to guarantee performance equivalent to new, while offering a more advantageous price.

How does a purchase on Rewake.fr work?

Buying on Rewake is child's play: choose your equipment and request a quote from our catalog. Our team will get back to you as soon as possible to specify your needs and organize delivery and installation!

What's the difference between used and new?

Used equipment has been used before, while new downgraded equipment is equipment that has never been used, but cannot be sold as new, often due to damaged packaging or minor cosmetic defects. At Rewake, downgraded equipment retains its manufacturer's warranty!

Where does the equipment sold by Rewake come from?

Our equipment comes from a variety of sources: laboratories renewing their stock, relocating, going out of business, or directly from manufacturers, in decommissioned condition. Each piece of equipment is carefully selected for its quality and reconditioning potential.

What tests are carried out on the devices?

Each unit undergoes rigorous testing: functional checks, performance verification, safety tests. Our aim? Quality, at lower cost to you and the environment!

Can I return a device if I'm not satisfied?

Yes, at Rewake, customer satisfaction is paramount. You can return any device within 14 days if you are not satisfied. See our terms and conditions for more information.

Why buy a reconditioned product in France?

Buying reconditioned in France means choosing quality and sustainable development. You benefit from top-of-the-range equipment at a reduced price, while supporting the local economy and reducing your ecological footprint.

Who delivers and installs my order?

Your equipment is delivered and installed by Rewake's professional partners. They guarantee safe transport and commissioning in accordance with the specifications of each piece of equipment.

Where does Rewake deliver?

Rewake delivers anywhere in mainland France. For international deliveries, please contact us to specify shipping conditions.